We provide a 12-month warranty for all products (calculated from the date of purchase), covering non-human-induced malfunctions under normal use.

✔ Free repair or replacement of faulty components
✔ Professional technical support and troubleshooting
✔ Shipping damage (requires unboxing video/photo evidence)

✖ Human-caused damage (e.g., water exposure, drops, disassembly, incorrect voltage input)
✖ Failures due to improper use (per user manual instructions)
✖ Damage from natural disasters or force majeure
✖ Out-of-warranty products (paid repair services available)